Refusjonspolicy

Return & Refund Policy

Thank you for shopping with Fit Fur Life. Please read our return and refund policy carefully before placing your order.

All Sales Are Final

We do not accept returns or exchanges. All sales are final. We encourage you to review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence at fitfurlife@outlook.com. We will review each case individually and, where appropriate, offer a replacement or refund at our discretion.

Import Duties, Taxes & Customs Fees

All orders are fulfilled by third-party suppliers and shipped internationally. Import duties, customs taxes, VAT, and/or carrier handling/service fees may be applied to your order by your country's customs or revenue authority upon arrival. These charges are entirely outside our control and are the sole responsibility of the customer.

Specifically:

• We have no involvement in, and accept no liability for, any customs assessments, delays, or decisions made by customs or revenue authorities.
• Refunds will not be issued for any import duties, taxes, VAT, or customs fees charged on delivery.
• If you refuse delivery of your order due to unexpected customs charges, we are unable to offer a refund on the original order value or shipping costs.
• Any costs incurred in returning a refused shipment will be deducted from any applicable store credit or refund at our discretion.
• Disputes regarding customs charges must be raised directly with your national customs or revenue authority.

We strongly recommend checking your local customs regulations before placing an order.

Contact Us

If you have any questions about your order, please get in touch with us before placing your order at fitfurlife@outlook.com and we will be happy to help.